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Good jobs should not die in voicemail.

Missed-call and after-hours phone coverage for owner-run HVAC shops around New Braunfels, Seguin, San Marcos, and the San Antonio edge.

Call the demo (830) 243-6481 Or text Justin direct (830) 555-0199 See the call flow

Call the demo right now. You're talking to it.

Installed by Justin Turner. Watched closely the first month.

New Braunfels Seguin San Marcos Schertz Canyon Lake San Antonio edge

Live call flow

TSG demo line

00:42

Caller

My AC stopped cooling. I'm in Seguin. Can somebody come out?

Jamie

I can get the basics over to the owner. What's the address and best callback number?

Captured

Need
No cooling
Town
Seguin
Priority
Same-day callback
Owner
Text sent

Owner SMS

New no-cooling call in Seguin. Customer wants service today. Name, number, address, and summary attached.

Sent

01

Missed call

02

Handled

03

Owner text

Live demo

The demo is the pitch.

Call the number and play a homeowner. Say your AC stopped cooling in Seguin, ask for after-hours service, or try to book an estimate.

Call now (830) 243-6481

No signup. No pitch deck. Just a working phone line.

Try 01

My AC stopped cooling in Seguin.

Try 02

Can someone come after-hours?

Try 03

I need a replacement estimate next week.

Why this matters

The leak happens while you are working.

Calls get expensive when they hit during the exact part of the day when answering would cost you the job in front of you.

A missed call is not just a missed call. It is a shot at a paying job.

  • 01 You're on an install in July. The phone rings. That customer still wants help.
  • 02 It's after-hours in New Braunfels. AC is out. If nobody answers, the next shop gets the job.
  • 03 You're already paying Google, referrals, and truck wrap miles to make the phone ring. The waste happens when nobody picks up.
  • 04 The phone should not stop working just because your hands are full.
82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads that are never contacted
55%
of callers in home services spoke with a person in Invoca's 2025 benchmark Invoca 2025 home services benchmark
37%
of digital-marketing calls were leads in that same benchmark, and 46% of those leads converted on the call Invoca 2025 home services benchmark

Who this is for

Built for the small shops first.

The first market is deliberately small. TSG should feel like something built for the shops you actually see on the road around here.

New Braunfels Seguin San Marcos Schertz Canyon Lake Spring Branch Cibolo Boerne

Fit 01

1 to 3 truck HVAC shops

Fit 02

Owner still works in the field

Fit 03

Missed calls at lunch, after-hours, weekends, or during installs

Fit 04

Nobody wants another dashboard

Weak fit

If you already run a full dispatch desk, this is probably a custom install, not the starter fit.

What the bot handles

What happens when you miss the call.

  • 01 Answers missed and after-hours calls
  • 02 Figures out what the caller needs
  • 03 Books simple jobs on your calendar or tees up a clean callback
  • 04 Texts the customer a confirmation when appropriate
  • 05 Sends you an SMS summary after every call
  • 06 Escalates obvious emergencies to the on-call number

It sounds human. Most customers care more about getting helped fast than what picked up first.

How the install works

A local install with your rules set.

01

Forward your line.

We give you a number, or forward missed and after-hours calls from the one you already use.

02

We set the rules.

Job types, booking windows, emergency handoff, service area if needed.

03

Go live in about 10 business days.

We test the calls with you, then Justin watches the first real week closely.

You do not need to learn software to use this.

Pricing

Start with coverage. Add complexity later.

Start here

Core Coverage

Most shops should start on Core.

$297 /mo

$499 setup

  • Up to 200 answered calls per month
  • Dedicated number or forward your existing line
  • Qualifies callers and captures the basics
  • Books on Google or Outlook when the rule is simple
  • Customer confirmation text
  • Owner SMS summary after every call
  • Emergencies route to your on-call number
Call the demo (830) 243-6481

Custom Ops

For shops that already run a fuller office workflow.

from $597 /mo

from $799 setup

  • Up to 600 answered calls per month
  • Service-area rules and multi-stage routing
  • Office handoff vs on-call escalation logic
  • Detailed call tagging
  • CRM logging where supported
  • Multiple users or locations
Day fit guarantee First month refunded if it's not a fit.
  • Month to month. Cancel anytime.
  • 30-day fit guarantee on the first month. Refund the first month's subscription if it is not a fit.

Missed-call math

Run the numbers.

If your average ticket is $300 to $500, one saved job can cover the month.

Possible recovered revenue per week $600
Monthly $2,580

Assumed capture rate: 50%. Most shops do not book every callback. The math below assumes you book half of the callback-worth calls.

A live answer is worth more than another missed-call alert.

Questions shops ask

Four questions shops ask first.

Will my customers hate talking to AI?
Most customers care more about getting helped fast than who picked up first. The job of the bot is to sound natural, get the basics right, and move the call forward without wasting their time.
What if it screws up a call?
Early on, we review real calls and tighten the script from what actually happens. The first 30 days are a fit test, not a set-it-and-forget-it promise.
Do I have to change my phone system?
No. Most shops just forward missed or after-hours calls to our number. The point is to fit around what already works.
Is this replacing my office person?
No. For most shops, it is there to catch missed and overflow calls so nothing good dies in voicemail. If you already have office staff, we fit around them.